Are you a technical writer who thrives in a fast-paced environment and can work efficiently to meet deadlines? At ProEnclosures, we’re looking for someone who can quickly adapt, learn our products, and create clear, concise documentation to support our mission of enhancing forklift safety and operator comfort. If you’re organized, dependable, and driven to produce quality work that keeps up with our growth, we’d love to have you on our team.

Technical Writer

Full job description

Technical Writer

ProEnclosures is a leading manufacturer in the material handling industry, dedicated to creating innovative solutions that enhance forklift safety and operator comfort. Our product range includes cab enclosures, roofs, windshields, and a variety of accessories designed to meet the evolving needs of our customers. As we continue to grow, we're seeking a Technical Writer to join our team and play a vital role in documenting and communicating the technical aspects of our products to ensure our customers have the best experience possible.

Please note this position will work (4) 10 hour shifts per week (Monday-Thursday).

**Remote work will not be entertained at this time.**

Job Duties

  • Collaborate closely with our engineering team to assist in documenting installation processes for our cab enclosures and other products.
  • Develop comprehensive documentation adhering to organizational standards.
  • Research, write, and edit new and existing content, working closely with subject matter experts to ensure specialized topics are accurately addressed.
  • Create and maintain documentation templates for customer-facing materials, including user manuals, installation instructions, and troubleshooting guides.
  • Analyze information to develop or update policy, procedure, and form documentation.
  • Craft user-friendly content that caters to the needs of the target audience, conveying information clearly and logically.
  • Review and edit content produced by team members.
  • Establish Standard Work Instructions.
  • Implement effective systems for internal communication of key performance indicators (KPIs), open orders, and other critical information
  • Collaborate with Marketing team on copywriting and general communications.

Requirements

  • An Associate’s degree from a college or certification from a technical school in a relevant technical field.
  • Minimum of 2 years of technical writing experience.
  • Exceptional written and verbal communication skills, with a strong grasp of writing style and active/passive voice.
  • Previous experience in creating and maintaining user manuals, installation guides, specifications, or other end-user documentation.
  • Familiarity with document management systems and ownership of end-to-end document creation processes.
  • Proficiency in Microsoft Office; experience with InDesign and Illustrator is highly advantageous.

If you're a skilled technical writer looking to contribute to a dynamic team and play a pivotal role in our mission to improve forklift safety and operator comfort, we invite you to join us at ProEnclosures. Apply now and be a part of our journey towards excellence!

We offer flexible schedules, competitive pay & benefits, and a casual work environment. Benefits include health, dental, life, 401k, paid-time-off, educational assistance, and 8 paid holidays per year.

ProEnclosures is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement

Ability to commute/relocate:

  • Milton, KY 40045: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • technical writing: 2 years (Required)

Work Location: In person